Work
I’ve had the privilege to contribute my expertise to many different genres, media, projects, and products since I began my career. Below is an overview of some of my most recent paid work.
Conversational Content Design
Transforming search results to speakable text through a combination of machine code and human language.
Public Energy Site Migration
Championing a national utility company’s transition to an omnichannel experience powered by a headless CMS.
Virtual Workplace Assistant
Designing and supporting an LLM-powered productivity platform for employees at a financial firm.
What My Colleagues Are Saying
Melissa
“Justin regularly looks for opportunities to turn ideas into action, inject creativity into the workflow, and develop strategies for future state innovation. He thinks outside the box while his work is grounded in logic and principles, which is very refreshing.”
Niamh
“Justin took a leadership role to be the voice of content / design in conversations with cross functional teams that went well beyond initial expectations for his role on the project. Justin was always open to suggestions and feedback on how to navigate the relationship and how to improve his approach.”
Jereme
“Justin excels at bringing together two sometimes-disparate skillsets: he is a creative storyteller who can also think through complicated structural considerations. He has a writer’s ability to describe a situation, hone in on the tension in that situation, and narrate journey from problem to solution.”
Alex
“Simply put: Justin is invaluable. Amidst the chaos of deadlines and the challenge of shifting to an entirely new mentality and system, Justin led the charge and was always a champion for the best user experience for both our internal and external audiences.”
Justin Wilson 